Abstract

Surveying the level of readiness of Bushehr Islamic Azad University for implementation of total Quality Management principles .Irans Aspects

Mohammad Behroozi^{a [1]}, Khodakeram Khodadadi^b2

^aAssistant professor, Department of Educational Management, Islamic Azad University , Bushehr Branch, 7514966911 , Iran

Cma Student  in Educational Planing, Islamic Azad University, Bushehr Branch, Iran

The main purpose of this research is to survey the level of readiness of Bushehr Islamic Azad University (BIAU) for implementation of total quality management principles(TQMps). This is a descriptive-surveying research whose study population is 230 academic faculty members working in BIAU among which 144 people were randomly selected based on Morgan's Table according to simple sampling. Data were gathered via one standard questionnaire included 42 questions asking about the condition of BIAU regarding TQM indices, and a researcher-structured questionnaire included 26 questions asking about university qualitative objectives. Face and Content-related validity were used to determine the validity of the questionnaires and Cronbach's Alpha was applied to measure the reliability of the questionnaires which was calculated 0.861 and 0.831 respectively. Some descriptive and inferential indices such as frequency, mean, SD, and Chi Square were used to analyze the gathered data. Findings showed that the readiness of IAUB for implementation of TQM was less than average and the designed qualitative objectives were also considered at the middle of the scale.

Keywords: Quality, Quality management, ISO, Qualitative objectives

1-Mohammad Behroozi. Tel.: +98-917-371-3190

E-mail address: dr_m_behroozi@yahoo.com