ABSTRACT

The professional development plays an important role for maintaining and/or improving organization performance.  It is natural that there can be a large numbers of issues to be considered in the courses of professional development and it is not always possible to solve all issues at the same time.  Accordingly, the issues to be developed needed to be ranked and solved in a consecutive manner.  In this paper, a simple methodology of issue ranking based on a risk metric is proposed.  The methodology is comprised of two main steps.  The first step is the determination of issues to be considered in the course of professional development.  This is accomplished using the questionnaires.  The questionnaires are given to the workers who have been involving the works of interest with long experiences.  In other words, the workers have comprehensive knowledge, specifically tacit knowledge, about the works.  Every acquired issue is then scored by each experienced worker.  The scoring is performed based on a risk metric.  The total score for the same issue is determined from all worker responses.  Finally, the scores for all issues from all workers are compared and ranked.  The issues with high risk-based scores are then proposed to be considered first for the course of professional development.