Is normal to see how the company’s focus their efforts on adapting the company to the changes, a factor that in the educational field in Ecuador has been presented in the last years with greater emphasis. Process-based management is a way of managing the company based on processes as a whole and not as separate pieces, requiring the support of top management to solicit the commitment of the people. In this context, this article presents as a case study the management of academic processes in the Salesian Polytechnic University under the process-based approach through Business Process Model and Notation and the proposal of a process to create processes. The results obtained are promising, since 100% of the processes were created with the collaboration of the UPS staff, in addition the changes were managed properly.